We offer cargo shipping from China & the UAE to Zimbabwe
Where are you found?
Please look at the contact us page for our location
How do I know roughly shipping price before my goods are at your warehouse?
Ask your supplier for actual weight and volume weight. To calculate actual weight price the formula is👇 Actual weight×price per kg÷rate of yuan to USD on the day. E.G goods weigh 1kg,price for shipping on the day is 67RMB,rate on the day is 6.0 RMB/USD. 1kg×67RMB/kg will be 67rmb ÷6.0RMB/USD=$11.17 USD is your shipping amount. Shipping amount in rmb or usd cash [However take note this is an example. Prices flactuate you need to know correct price and rate on the day of calculation. Also consider that if your goods have more volume weight than actual weight you will pay more than actual weight.] Sea Shipping charges please contact our customer services
How are shipping and duty payments made?
Shipping and duty payments can be paid in RMB, Cash and online payment methods ( Access, Tx money, City hopper and Word remit for those out of Zimbabwe)
What Is The Minimum Weight I Can Ship?
There is no minimum shipping weight, please take note air shipping is charged per kg so at least push your package to be a kg. Parcels under 0.5kgs will be charged as 0.5kgs. Parcels between 0.5 - 0.7kgs will be charged at their actual weight & parcels from 0.8kg will be rounded off to 1kg. If your package has a volume , we charge the higher of the 2 between actual weight and volume weight. (volume weight is your package box LxWxH) Sea shipping upon request
Shipping and Transportation
What Type Of Shipping Do You Offer?
We offer both air & sea freight from China & the UAE
How Long Does It Take For My Goods To Arrive?
Air Shipping days depend with airline but can take +/-14 days for China from date of leaving the warehouse & +/-7days from the UAE both excluding customs clearence. We ship by air every Thursday from China & every Sunday from the UAE & every 4-6 weeks by sea. Sea Shipping takes +/- 93 days from date of loading. We load when we have enough goods for a container.
What Type Of Goods Can I Ship?
Most goods can be shipped, but branded goods, goods with batteries (phones, laptops), liquids etc please check with us before you send them to our warehouse as these attract a different pricing system and fall under Dg and Sensitive goods.Please don't send food, we don't ship food. Any goods you are not sure of please check with us first. Goods also depends with the mode of shipping being used.
Do You Source Goods For Clients?
We have a shopper who can shop on your behalf as long as you fill in your order form. Alternatively you can pay $10 for our how to source from China lessons and you will be supplied with contacts of reliable sourcing agents (please see the lessons tab at the home page for more information)
If I have My Own Sourcing Agents Can I Still Ship With You?
Yes you can, you just give your sourcing agent our China warehouse address either for air or sea shipping (please ask for correct format to use for this).
If I Use My Own Shipping Service Can I Still Clear With You?
Yes we can make a plan for you depending on your weight of goods (minimum weight applies and type of shipping used)
Do You Offer Repacks & Consolidation?
Repacks can be done under your instruction at an extra cost and are charged per kg by China warehouse. Please note it's not all goods that can be repacked due to the nature of some goods. Warehouse can also consolidate your different packages you would have sourced on your own also at an extra cost charged per kg.
How Do I Track My Shipments?
You can track your shipents on our WhatsApp Chatbot platform by sending a "Hi" message on WhatsApp to 0778 100 324. Alternatively, you can use the "Tracking" Tab on our website
What does Manifest mean?
Air cargo (Flight number), Sea cargo(Container tracking number)
What is a Packing List?
A detailed document that outline the items being shipped i.e description of package, quantity, weight/ volume and price of each item
Where Do I Collect My Goods From?
You can collect your goods from our Harare offices. Findour details under the "Contact Us" section. For clients out of Harare you can send a courier service for collection.
View our terms of service before sending goods to our warehouses
